CANCELLATION POLICY

Our spa treatments are reserved especially for you. We value your business and ask that you respect the spa's scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance. 

Any cancellations or rescheduling with less than 24 hours of notice or no-show appointments are subject to a cancellation fee amounting to 100% of the cost of the scheduled service.  We recognize the time of our clients and staff is valuable and have implemented this policy to ensure you receive the best service possible. We appreciate your understanding. 

When you schedule your appointment with us, you are agreeing to these policies. All services require prepayment to guarantee a reservation so please have your credit card and/or gift certificate ready when booking.

We cannot receive text or email cancellations, please call 7736977703 to make changes to your appointment. 

Gift certificates are considered like cash and cannot be replaced if lost or stolen and are non-refundable.  All gift certificates expire 1 year from the date of purchase regardless if the expiration date is listed on the card or not.

Gift Certificates cannot be redeemed for cash. There are no refunds or exchanges for gift cards.